Do not take your car here for service. The so called mechanics do not know what they are doing and give you an attitude when you point out there mistakes. First mistake was not putting 2 lug nuts on passenger side tire after rotating them and no tightening the rest. Second mistake was not knowing ow to put engine cover back on and giving me an attitude when I told him it wasnâ€™t on correct. DO NOT TAKE YOUR CAR HERE FOR SERVICE.
The dealership gave me a free detailing to try and make up for their poor performance and when I picked up the car there are swirl marks from the buffing pad in the clear coat and there is. Ow a metal grinding on metal sound when I reverse. This dealership has messed up my car again.
They dropped my car off tonight and power steering light, check engine light, traction control, and all wheel drive service light all came on and now it wonâ€™t turn it on. Iâ€™ll say it again
DO NOT TAKE YOUR CAR HERE!!!
So I received my car and guess what itâ€™s still broken. And I am going to go one set further and say that now the damage is intentional. Please explain to me how a power cable that is secured into a fuse box gets disconnected. It happens by a mechanic purposefully damaging my car.
If you havenâ€™t gotten the point of this post DO NOT TAKE TOUR CAR TO THIS DEALERSHIP. And I would not recommend a dodge cause there is no customer service and no way to get this fixed. Their so called customer service agents are never there to answer the phone so I donâ€™t see the point of even having them.
DO NOT BUY A CAR FROM HERE
Today I had bought a brand new car they treated me like family!! Great service, excellent hospitality they really did an amazing job! The service was so fast I couldn't believe it! Really love this place! Vince leone really did an amazing job at explaining and helping me understand....he was so fast he got me in and out in no time! I will definitely be coming back for all of my future car needs!
Thank you guys so much for my new car! :)
They don't include a fire extinguisher for free with any service done to your vehicle. When doing servicing that will catch my car on fire by any chance and have a good enough mechanic to double check the fuel lines so they don't leak? Because the the last time i looked up gasoline pouring on to a hot engine doesn't exactly mix well doesn't it? Also hope "santa" brings you a nice car lot full with charcoal, some lighting fluid and a match and see how you feel when your whole lot of cars are burnt down to the ground and your insurance company denies a replacement or pay out on all of the cars in your lot.
I cannot thank our salesman, Frank, and the Finance Director, Mark, enough!! Because of their help and hard work I was able to drive out of there in my 15-year-old son's dream car!!!! I am so very grateful for both of these gentlemen and for how wonderful everyone at Liberty Auto City was to us!! When I am ready for another car, this is definitely the place I will be going and I highly recommend purchasing a vehicle here!! Thank you for everything!!
Impressed with their customer service. There is something to be said with a company that jumps in action as soon as there is an issue. We receive follow up phone calls, and continued updates. Would love to continue to business with them!