Highly recommend this dealership. Cesar Mendoza was very diligent and honest in recommending a car for my daughter. Even though we had a car in mind, he knew what features would matter the most for a first time car owner.
Her step dad got the car for her. Cesar was willing to test car with him under bad snow conditions, which helped him determine all season tires were excellent on snowy roads. He answered all our questions and did not oversell us. Paperwork was not tedious and long. He made sure we knew where to go for service, what amenities we get as Volkswagen customers, and expediently scheduled first appointment.
The day we picked up car as a surprise for my daughter, he made sure it would be a memorable day for her. Car was ready and all the sales reps congratulated her. There were some tears of joy, which made the experience even more personable.
Definitely, we will remember the moment. Thanks, Cesar and Volkswagen. My daughter is enjoying her car.
My husband and I had a very extensive â€˜car buyingâ€™ search. VW was a place we kept returning to. We were always met by friendly staff and were never hassled. We were most impressed with the value and quality of their vehicles. We ended up buying two cars. Our salesman was patient, courteous, and very informative. He helped us find exactly what we needed. We were very fortunate to Chris Smith help us out. Gladly recommend the brand the dealership, and their exceptional staff.
Chris Smith and Robert Butts were great to deal with. They answered all our questions and most importantly listened.
These gentlemen represent Bill Jacobs Volkswagen as a world class auto dealership.
I was recently shopping for a new SUV and after a frustrating experience at other local dealers just trying to get some attention, I drove down to Bill Jacobs and had the pleasure of meeting Chris Smith who immediately gave my daughter and I his full attention. Chris soldiered through the snow storm to bring out various models for me to look at and drive and was extremely knowledgeable about the Atlas and its various trims. I didnâ€™t feel like just another sale and the treatment we received from everyone at the dealership up to and past closing time was amazing. Great group of folks that I couldnâ€™t more highly recommend! And I love my new Atlas. First car in a long time that I have no buyers remorse about.
My dad and I went the Bill Jacobs VW and had an incredible experience. Chris Smith our sales rep was a pleasure to work with. He showed us multiple vehicles and laid out pros and cons thoroughly. We spent no more than two hours round trip at the dealership and our experience was terrific. I would highly recommend both Chris smith and Bill Jacobs to anyone in the market for a new automobile. They were expeditious, thorough, and polite.